Returns & Exchanges

At Khazanay, we want you to be completely satisfied with your fashion finds. If your purchase doesn't meet your expectations, you can return or exchange items within 7 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer support team with your order number to start the return or exchange process.

• 2.
  Pack the Items

  Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.

• 3.
  Dispatch the Parcel

  Send the package back to our warehouse using a reliable courier service of your choice and share the tracking details with us.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items for quality compliance, we will process your refund or ship your exchanged product within 3-5 business days.